Last year I asked Comcast if they could offer me anything to keep me from going to FIOS. They said they couldn't. A few weeks later they started mailing me flyers asking me to come back. It made no sense. Apparently, they do this as so many consumers lie to try to solicit discounts. It was only after you unsubscribed that it was clear you weren't one of the liars.
I'm still with Comcast and can definitely clarify a couple of issues:
1) The NatGeo move was strictly about making our lineups more consistent across the region. NatGeo has been a digital cable network since it launched in Comcast systems.
2) Big Ten Network will be available on expanded basic as of 8/15 at least through the 2008 college FB and 2008-09 college BB season. Here goes a suggestion to Comcast corporate: Unify this process of letting people aware of new channels, channel removals, channel numbering updates, etc. I'd say that inserts to the bill or postcards would be the best approach. Then if people still ignores them, well, too bad...
The only reason I stuck with Comcast TV so long was to get my Rangers in HD in the winter. If Cablevision would sell the HD feed for MSG and MSG+ to Verizon I'd cancel my cable tv today. I finally did get TV from Comcast for a reduced rate of $30 a month(normal cost $85) for 6 months. But I only got it to supplement my FIOS HD channels. Once the 6 months is up I will drop the Comcast TV again. Besides that $30 can almost cover the price increase for me going from 30/5 to 50/20 internet (faster FIOS service).
A few people in my neighborhood have gone with FIOS and have had a miserable experience with it, starting with all day installs and multiple visits to get it up and running to billing problems and not getting the pricing/promotions that were promised to them. Also, as far as the picture goes, Verizon says it's great because of the fiber optics but I don't see much of a difference honestly. They still use the same coaxial cable Comcast uses to send the signal to the cable box. As far as the pricing goes, I know Verizon offers some competitive pricing, but if you're currently a 3-product customer with Comcast, you should be able to work with them to get your bill down if you mention you're going to Verizon. If you're not a 3 product customer, I don't know, but once Verizon's promotion expires, you're going to be paying a lot more anyway. Verizon seems to have a much worse track-record with regard to billing problems. Other than that, FWIR, if FIOS is available to you, you generally are better off selecting FIOS for now. They're in the mode of building market share, so they're deliberately underselling the legacy service provider. Eventually, since they're Verizon, you can be sure the prices will rise to market levels, but in the interim, you can benefit from their generosity, while it lasts.
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